7 things to avoid in your training
Over my many years of training I had learned of lots of things to do to start off your training whether online or face to face however I have also learned of some mistakes to avoid at all costs.
1 Starting Late
Even if there has been a delay that isn’t your fault (for example WIFI issues) tell your audience when you will start and keep to it. You might say “thank you for signing in on time but there has been an issue with the internet delaying the start of the course. Only half of our group have managed to sign in so we will begin in 10 minutes to allow them time to get sorted -until then please review your course materials and we can look forward to a great session’.
2 Unexpected Introductory Remarks
Encouraging the Sponsor of your programme to open your session with a few opening remarks can be a bit of a gamble. If they introduce your session with remarks that are not aligned with your message this can damage your credibility on the other hand if they come across as highly supportive this enhance your reputation.
So, consider if you can prepare the introduction that you wish the Sponsor to give and if this is not possible as if you can review the introduction that they intend to give
3 Equipment Failure
In the physical training room have the room set up well in advance, giving you enough time to replace anything if necessary and to double check all of the equipment.
And thinking of online training I have often been surprised by the number of people when online suddenly have to rush off and find a cable for their laptop as it runs out of battery life.
Don’t be one of these -have everything prepared and checked.
4 Starting without the audience’s attention
If you audience is not ready to start on time (perhaps they are distracted by emails or their mobiles ringing) have a plan to get their attention. Be creative rather than simply demand their attention using something novel will stimulate interest.
For example, I use a programme that allows me to create bespoke jigsaw puzzles which the attendees can download and complete. By turning it into a competition for the first to complete it I create sense of urgency.
5 Starting with an Apology
I can’t imagine a weaker start to a training session than to commence with an apology. If you feel that there is a need for an apology for something, avoid making it your first words. Instead begin with starting value .If something happened and it is your fault that greet the audience first then commend them for something (their enthusiasm, promptness, appearance etc) apologise quickly and jump right into an active and energetic start.
- Starting too slowly
The way you start a course will have profound effect on the success of your group so whether online or face to face always start with enthusiasm and energy.Show them that you are excited and keen to work them and the more senses you can engage right from the start, the more your audience will follow your lead. So use music, pictures and aromas to bighten up the room even on virtual training we can incorporate music to increase engagement, Our brain loves to stimulated -so go ahead and excite them.
- Failing to set the rules
A useful exercise is to discuss with your attendees how they would like the course too be run. I refer to them as ‘our course rules’ and they normally include thoughts such as
- No such thing as a stupid question
- Respect each other
- Be on time
- Have Fun
When attendees stray from these rules, I then refer back to them and draw their attention to the rules that they created.
Failing to set these rules is a big mistake as without them and you want to pull up a learner for their behaviour you then could potentially come across as the big bad wolf and ruin any rapport that you have established.
What sort of things have you learned to avoid in your training? Would you like to know more about improving your trainer skills? Why not book a free 20-minute call with me to discuss how I can help?