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For some time now, you have been master of the training room, you know how to effectively communicate with your learners. Reading body language is second nature to you so you know if any participant is becoming bored however that is seldom an issue became you vary the pace of your delivery by introducing interesting activities and keep your learners engaged.

Yet now because of the pandemic and social distancing the vast majority of training is online and all the certainties of the past have disappeared.

Now for some good news, all your skills have not deserted you, you just need to understand how to adapt to a different way of delivering training.-here are my thoughts as to how to adapt

Become comfortable and familiar with using online platforms

I was joking the other day to fellow trainer that I wish that I owned share in ZOOM prior to the pandemic such is the success of these online communication platforms that they must be making huge profits. There are many options available and I am not sure that any of them is so much better than the others-simply choose one that someone you trust recommends. Then practise practise and practise until you are totally familar with how it operates. My poor family were often called upon to be my pretend learners which had the advantage that I could nip into their room and understand how the controls and screen looked when attending a session as a learner as well as how my screen operated as host. I practised using a whiteboard, setting up break out rooms and all the other functions until they became second nature to me.


Well with the clever use of the mute/unmute and features like chat and reactions buttons you can encourage participation. You may use less ‘airshot’ style questions and more direct questioning simply because in online meetings when a question is not addressed to a specific individual participant tend to either all talk at once or no one replies to you. Additionally, of course most platforms allow you to see the attendees and you can watch their postures to understand if they are being distracted and bored.

What about group work?

Again, some good news if you like to include lots of opportunities for syndicate and group work-most of the online platforms include a  ‘Breakout rooms’ facility. In these rooms’ groups can work together on discussions, case studies, projects even creating and sharing whiteboards to present back to the rest of the participants just like you would have done on face to face courses. Even better in the physical training room organising people to go to a different room to work in small groups can seem like ‘herding kittiens’ however when training online at the press of a few buttons its all done for you.

WIFI unreliable?

But what if my WIFI goes down -yes that’s a possibility but in times past so was a transport break down on the way to the training venue. London Underground is notorious for its delays and often Learners were caught up with this and you coped with that so why not now? WIFI problems your end? Well if you appoint a co-host they can take over if the problem is your end until your link is restored.

In short all the good skills that made you the great trainer in the ‘real’ training room are transferable ,maybe in a slightly different format, but nevertheless still very transferable for the world of online training.

Still not sure about training online or know people in your organisation that are struggling with this and want further help?  Why not contact me as I offer courses and coaching in how to train online?

Book your free 20 minute appointment to discuss this using